Our Services

River Source Logistics is not just a third-party logistics partner, we are Amazon FBA experts. Our goal is to optimize and simplify your logistics process providing peace of mind and a customer experience that is unmatched.

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Shipping & Receiving

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Warehouse Services

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Monthly Services

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Receiving

Standard Container Unload, LTL/LCL or SPD

20 foot container

Unloading a 20 foot container arriving at RSL

$300

40 foot container

Unloading a 40 foot container arriving at RSL

$600

45 foot container

Unloading a 45 foot container arriving at RSL

$675

Standard LTL

LTL pallet unloading at RSL

$10 per pallet

Mixed LTL pallets

Sorting a mixed SKU shipment that is unorganized/ no color code

$10 per pallet

Additional services for receiving

Mixed SKU container

Sorting a mixed SKU container that is unorganized/ has no color code.

$75/hour of excess unload time

Heavy lifting

Heavy lifting. Cases weighing over 50 lbs

$10 per case

Re-palletizing

Re-palletizing pallets arriving on Chinese or plastic pallets.

$10 per pallet

Large SPD deliveries

Unloading large floor loaded SPD shipments filling up the majority of a delivery truck

$15/per foot

Case inspection

Includes briefly inspecting the overall status and content in a case

$5 per case

Shipping

Case Handling

The case handling charges are incurred in addition to the receiving costs above, this service includes initial outer case inspections upon receiving, stowing, pulling for shipment, LTL or SPD labeling for outbound shipment, loading, and forwarding shipment of cases on pallets. This charge does not include unit handling for inspection, labeling, bundling, polybaging, etc.

1 - 40 cases

$4.50 per case

41 - 80 cases

$4.00 per case

81 - 120 cases

$3.50 per case

121 + cases

$3.00 per case

Odd shaped

Handling odd shaped cases or unpackaged

Custom Quote

Forwarding pallet

Shipping your LTL pallet from RSL to Amazon

$10 per pallet

Forwarding Shrink Wrap

Shrink wrapping your LTL pallet before forwarding to FBA

$5 per pallet

Warehouse Services

Standard Unit Handling Charge

For any basic workup performed on products there is a unit handling charge separate from the products (i.e. labels, polybags, boxes, inserts, etc.). This unit handling charge includes: Outer packaging, inner product visual inspection for abrasions or obvious damage – does not include checking for functionality or any in-depth inspection. These charges are separate from case forwarding charges.

1 - 499 unit handling

$0.45 per unit

$0.75 per oversized unit

500 - 999 unit handling

$0.35 per unit

$0.65 per oversized unit

1000 + unit handling

$0.25 per unit

$0.55 per oversized unit

Inspection, Labeling & Inserts

Basic labels

FNSKU, SUFFOCATION, COO, ETC.

$0.15 per label

Custom labels

Labels other than basic labels

$0.20 per label

Standard inserts

Product inserts under 5″ x 5″

$0.15 per unit

Oversized inserts

Product inserts over 5” x 5”

$0.30 per unit

Bundling

Bundling products

Custom Quote

Polybagging

Small polybag

Polybag 9 x 12 inches

$0.25 per polybag

Medium polybag

Polybag 16 x 20 inches

$0.50 per polybag

Large polybag

Polybag 24 x 20 inches

$1.00 per polybag

Custom polybags

Requests outside of these dimensions or providing polybags

Custom Quote

Reboxing

Reboxing small carton

Reboxing in boxes sized 14x14x14

$1.50 per case

Reboxing medium carton

Reboxing in boxes sized 24x14x12

$2.00 per case

Reboxing large carton

Reboxing in boxes sized 25x18x18

$3.00 per case

Reboxing custom cartons

Requests outside of standard dimensions or providing boxes

Custom Quote

Extended Services

Storage & Service Fees

Monthly storage

Storage is free for the first 14 days after arrival at RSL. After that, storage is charged per cubic square foot per month. We are currently not charging extra for long term storage.

$0.39/cubic square foot/month

Technology fee

River Source Logistics has technology solutions that aid us in offering the best in class service for our clients. We forecast space needs for existing clients before considering taking on new clients so that our clients will always have peace of mind that we will be able to accommodate their needs. In order to continue offering these features, along with amazing new features launching this Q4, we will be charging a monthly service fee.

How It Works

How to place a order with River Source Logistics.

Become A partner

Reach out, sign up and feel the difference of a company who is truly dedicated to continuously working in the best interest of your E-commerce and logistics needs.

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Send us your Products

We’ll keep you updated along the entire way. Small parcel, LTL and Full Containers, we accept them all. Our team will be your eyes and ears and locate and fix any FBA requirements your shipment needs.

Sell, Repeat & Enjoy the ease of Simplified Logistics

While you continue to focus on what you do best, innovating, and growing your e-commerce business we are here, working in your best interest because we understand the long term value of doing business with a 3PL you can trust.

20-Foot Container

Included in the service of receiving & handling a floor loaded 20-foot container is devanning and stowing the inventory. All incoming containers must make an arrival appointment for when their container is to be delivered. The reason for this is to allow the warehouse team to schedule arrivals with ample time for unloading. This service will be applied along with the case handling service by the number of cases your container shipment includes. Example, if your shipment arrives in a 20 foot container with 200 cases, the receiving services would be evaluated based on receiving the 20 foot container and handling 200 cases. The next service to consider is if your shipment qualifies for non-standard receiving.

40-Foot Container

Included in the service of receiving & handling a floor loaded 40-foot container is devanning and stowing the inventory. All incoming containers must make an arrival appointment for when their container is to be delivered. The reason for this is to allow the warehouse team to schedule arrivals with ample time for unloading. This service will be applied along with the case handling service by the number of cases your container shipment includes. For example, if your shipment arrives in a 40-foot container with 350 cases, the receiving service would be evaluated based on receiving the 40-foot container and handling 350 cases. The next service to consider is if your shipment qualifies for non-standard receiving.

45-Foot Container

Included in the service of receiving & handling a floor loaded 45-foot container is devanning and stowing the inventory. All incoming containers must make an arrival appointment for when their container is to be delivered. The reason for this is to allow the warehouse team to schedule arrivals with ample time for unloading. This service will be applied along with the case handling service by the number of cases your container shipment includes. For example, if your shipment arrives in a 45-foot container with 450 cases, the receiving service would be evaluated based on receiving the 45-foot container and handling 450 cases. The next service to consider is if your shipment qualifies for non-standard receiving.

Standard LTL

Standard unloading of an incoming LTL shipment entails unloading each pallet by forklift/ pallet jack and stow inventory. A standard LTL means a shipment that is organized with one SKU per pallet. This service will be applied along with a case handling service charge by the number of cases in your LTL shipment. For example, if your shipment arrives on 2 pallets with 8 cases on each pallet, the service would be evaluated based on 2 received pallets and 16 cases handled. The next service to consider is if your shipment qualifies for non-standard receiving.

Mixed LTL shipment

Mixed LTL means that a shipment is unorganized and has multiple SKUs per pallet. Receiving a mixed LTL shipment entails unloading each pallet by forklift/ pallet jack and sorting the mixed pallets, repalletize them by SKU, and then receive and stow the shipment. This service will be applied along with the case handling service charge by the number of cases in your LTL shipment with an additional charge for repalletization. For example, if your shipment arrives on 4 pallets with 10 cases on each pallet, the service would be evaluated based on 4 received mixed LTL pallets, 50 cases handled and repalletizing 4 pallets. The next service to consider is if your shipment qualifies for non-standard receiving.

Mixed SKU container

The mixed SKU sorting service is applied to arriving containers, palletized or floor loaded, that are unorganized and contain multiple SKU’s. If a shipment arrives with mixed SKUs’, the River Source Logistics team must unload and sort each case by SKU before stowing. This service is evaluated on an hourly basis of excess unloading time.

Heavy lifting

Heavy case lifting fee is applied to arriving cases weighing more than 50 lbs. Each case that is overweight will require team lifting for the safety of our personnel. This service is quoted on a per overweight case basis.

Re-palletizing

This service is applied to shipments arriving at River Source Logistics on non-compliant pallets. The service includes re-palletizing your cases from the original non-compliant/broken pallet onto a River Source logistics 4-way pallet and stowing the inventory. This service is also applied to Mixed LTL shipments where our team must sort and repalletize your shipment prior to receiving and stowing. If the shipment is forwarded to FBA on our pallets, the forwarding pallet charge will be applied as well.

Large SPD shipments

Large floor loaded SPD shipments, with 50 cases or more, will need additional servicing because the large quantity will increase unloading time. If your shipment is this large, we recommend shipping it palletized through a container load instead of SPD. This service will be quoted per foot of truck space the shipment occupies.

Case Inspection

The case inspection is performed during receiving. During the case inspection, our team will open one case at random to briefly inspect the overall status and content of the case. If issues are found, such as damaged units, incorrect labeling or non-consistent content, we offer the option to request a more detailed inspection of all units which would fall under the unit handling service.

1-40 cases

The case handling service includes receiving cases, initial outer inspection, stowing, pulling for shipment, labeling cases for LTL and SPD, loading, and forwarding shipment on pallets or SPD. This service is applied to all incoming shipments along with the corresponding unloading service for your inbound shipping method. For example, if your shipment arrives through LTL on three pallets and it includes 35 cases, the receiving will be evaluated based on the LTL service and the 35 cases.

41-80 cases

The case handling service includes receiving cases, initial outer inspection, stowing, pulling for shipment, labeling cases for LTL and SPD, loading, and forwarding shipment on pallets or SPD. This service is applied to all incoming shipments along with the corresponding unloading service for your inbound shipping method. For example, if your shipment arrives by a 20-foot container and it includes 55 cases, the receiving will be evaluated based on the container load and the 55 cases.

81-120 cases

The case handling service includes receiving cases, initial outer inspection, stowing, pulling for shipment, labeling cases for LTL and SPD, loading, and forwarding shipment on pallets or SPD. This service is applied to all incoming shipments along with the corresponding unloading service for your inbound shipping method. For example, if your shipment arrives by a 40-foot container and it includes 90 cases, the receiving will be evaluated based on the container load and the 90 cases.

120+ cases

The case handling service includes receiving cases, initial outer inspection, stowing, pulling for shipment, labeling cases for LTL and SPD, loading, and forwarding shipment on pallets or SPD. This service is applied to all incoming shipments along with the corresponding unloading service for your inbound shipping method. For example, if your shipment arrives by a 40-foot container and it includes 125 cases, the receiving will be evaluated based on the container load and the 125 cases.

Odd-shaped – case handling

The odd-shaped case handling is coupled with the odd-shaped unloading services and will be evaluated per product/case handled. Most odd-shaped shipments arrive with un-boxed products and can, therefore, be evaluated by the case or by quote. (1 unit per case items fall into this category). For example, if your shipment arrives by a 20-foot container and it includes 24 rolled-up rugs that are too large to fit on a pallet, the receiving will be evaluated by odd-shaped receiving and odd-shaped case handling.

Forwarding pallet

Forwarding pallet is the cost of sending your shipment outbound on a River Source logistics’ 4-way pallets. This is applied if your shipment didn’t arrive on pallets and is being sent out LTL, or if your shipment arrived on non-compliant pallets and is being sent out LTL, or if your inbound shipment arrived on compliant 4-way pallets but required a pallet exchange and is being sent out LTL.

Forwarding Shrink Wrap

Shrink wrapping your pallets to be shipped outbound. All pallets leaving for FBA must be shrink wrapped in order to be FBA compliant. Included in this charge is the wrapping of the pallet and the materials to shrink wrap the pallet.

1-499 unit handling

The per-unit handling service is additional to any per/product service such as labeling, bundling, polybags, inserts, re-boxing, etc. This service is applied separately to all unit handling services and should be considered along with your product service. For example, if your products need FNSKU labeling on 400 units, the service will be evaluated by the unit handling for 400 units and labeling 400 FNSKU labels.

500- 999 unit handling

The per-unit handling service is additional to any per/product service such as labeling, bundling, polybags, inserts, re-boxing, etc. This service is applied separately to all unit handling services and should be considered along with your product service. For example, if 600 of your products need to be polybagged, the service will be evaluated by the unit handling of 600 units and 600 polybags.

1000 + unit handling

The per-unit handling service is additional to any per/product service such as labeling, bundling, polybags, inserts, re-boxing, etc. This service is applied separately to all unit handling services and should be considered along with your product service. For example, if 1200 of your products need to be reboxed, the service will be evaluated by the unit handling of 1200 units and the number of cases needed for reboxing.

Basic Labeling

Basic labeling includes FNSKU labels, suffocation warning label, sold as a set label and other necessary FBA labels. This service is evaluated per label along with the corresponding unit handling service. For example, if your inventory of 350 products needs FNSKU labeling, the service will be evaluated based on the number of labels needed and the unit handling of 350 products.

Custom Labels

Custom labels are any labels not included/necessary for FBA, such as product labels, marketing labels, and other additional labels. This service is evaluated per label along with the corresponding unit handling service. For example, if your inventory of 500 products needs custom labeling, the service will be evaluated based on the number of labels needed and the unit handling of 500 products.

Standard inserts

Standard marketing inserts are defined as an insert 5 by 5 inches or smaller. Inserts are a great way to provide customers with additional information or instruction about their product. The service includes printing and inserting the inserts, this service is evaluated per insert along with the unit handling service. For example, if your inventory of 200 needs product inserts, the service will be evaluated based on the number of inserts needed and the unit handling of 200 products.

Oversized Inserts

Oversized inserts are defined as larger than 5 by 5 inches. Inserts are a great way to provide customers with additional information or instruction about their product. The service includes receiving or printing and inserting the inserts, this service is evaluated per insert along with the unit handling service. For example, if your inventory of 100 needs large product inserts, the service will be evaluated based on the number of inserts needed and the unit handling of 100 products. If your products are oversized as well, the unit handling is based on the oversized unit handling service for 100 products.

Small polybags

River Source Logistics carries three standard-sized polybags and the small polybags are 9 x 12 inches. Polybags are used for individual products in need of bagging or bundling products. The service includes the polybag and is evaluated per polybag needed along with the unit handling per product, along with the bundling service based on a custom quote. For example, if you need 450 of your products to be polybagged, the service will be evaluated based on 450 small polybags and the unit handling of 450 products.

Medium polybags

River Source Logistics carries three standard-sized polybags and the medium polybags are 16 x 20 inches. Polybags are used for individual products in need of bagging or bundling products. The service includes the polybag and is evaluated per polybag needed along with the unit handling per product. For example, if you need 250 of your products to be polybagged, the service will be evaluated based on 250 medium polybags and the unit handling of 250 products.

Large polybags

River Source Logistics carries three standard-sized polybags and the large polybags are 24 x 20 inches. Polybags are used for individual products in need of bagging or bundling products. The service includes the polybag and is evaluated per polybag needed along with the unit handling per product, along with the bundling service based on a custom quote. For example, if you need 300 of your products to be polybagged, the service will be evaluated based on 300 large polybags and the unit handling of 300 products.

Custom polybags

Custom polybags can be requested for products needing polybags beyond the three standard-sized polybags that River Source Logistics carries. Polybags are used for individual products in need of bagging or bundling products. Requesting custom poly bags will need a custom quote depending on size and quantity. Please contact River Source Customer service for more information.

Re-boxing small cases

River Source Logistics carries three standard cartons sizes and the small carton is 14x14x14 inches. The re-boxing service is used when products need re-boxing into specific packaging or when current cases have been damaged. This service is evaluated per carton along with the unit handling service. For example, your 150 products arrived in cases of three and they need to be boxed individually, the service of reboxing your products would be based on the 150 small cartons needed and the unit handling of 150 products.

Re-boxing medium cases

River Source Logistics carries three standard cartons sizes and the medium carton is 24x14x12 inches. The re-boxing service is used when products need re-boxing into specific packaging or when current cases have been damaged. This service is evaluated per carton along with the unit handling service. Example, your inventory arrived with 2 broken cases and there are 25 units in each case, the re-boxing service would be evaluated by the 2 medium-sized cartons and the unit handling fee of 50 products.

Re-boxing large cases

River Source Logistics carries three standard cartons sizes and the large carton is 25x18x18 inches. The re-boxing service is used to re-box products into new packaging or when current cases have been damaged. This service is evaluated per carton along with the unit handling service. For example, if your shipment of 34 cases arrives with 50 units in each case and 4 cases are damaged and need to be re-boxed; the service will be evaluated based on the 4 new boxes along with the unit handling of 200 products.

Re-boxing custom-sized cases

Custom sized cartons can be requested for products needing cartons beyond the three standard-sized cartons that River Source Logistics carries. Re-boxing cartons are used for products or cases in need of new cartons either for marketing requirements or if cartons are damaged. Requesting custom cartons will need a custom quote depending on size and quantity. Please contact River Source’s customer service for more information.

Monthly Storage

The monthly inventory storage fee is calculated by the total cubic square feet your product takes up in the warehouse per month. Our WMS system aggregates that data through backend algorithms and processes the total amount owed per the set date range. Monthly inventory storage fees typically are charged between the 1st and 15th day of the month following the month for which the fee applies. For example, to see your inventory storage fee for January you would refer to the February payments report for transactions from February 1-15.

There are costs associated with operating every account on our platform for the support and service we provide; which is the reason for our minimum monthly service fee. It starts at $150 per month and only is applied if the services or storage provided in the prior month does not reach the minimum monthly service fee of $150. If the services and storage charged that month does not reach the monthly minimum, you will be billed the difference.