We help eCommerce sellers to focus on growing their business while we handle receiving, storage, and fba prep prior to goods going to Amazon/eCommerce fulfillment centers. The FBA prep we provide includes bundles, FNSKU labels, polybags, marketing inserts, and more to ensure your products meet Amazon’s requirements. We also perform 100% inspections, packing, re-packaging, and any complete or partial re-work of your items. Please see our service page for more services. FBM is coming soon!

We are operating out of one of the largest 3PL warehouses on the west coast, currently at 140,000 sq ft. We have 30+ dedicated staff members ensuring 24 to 72 hours notification upon receiving as well as 24 to 72 hours prep for outbound.

We take over once your products arrive at our facility, your freight forwarder is responsible for reaching out to us 72 hours prior to delivery to us. When it comes to outbound to Amazon, we highly recommend sticking with Amazon’s partnered carriers as they have the best competitive rates. Shipments are arranged by you in your sellers central account. Labels and BOL’s will then be attached to your outbound order and we will prep, stage, and load your products accordingly.

As of now, we do not handle books, items containing lithium batteries, hazardous materials, food, temperature controlled items, retail arbitrage, or clothing and shoes

River Source Logistics does not hold insurance over clients’ goods in our warehouse. Like Amazon FBA facilities, with the fluctuations in the value and commodities in our warehouses at any given point in time, we can not ensure sufficient coverage of the goods within our warehouses. For these reasons, we recommend all clients procure their own insurance coverage.

As a company that focuses on operational and logistics excellence, we take pride in resolving issues with speed and accuracy, while keeping the long-term in mind. In addition, we continually strive to anticipate what could go wrong, so we can prevent most issues before they even arise

While we make every effort to schedule all deliveries and pick-ups within the week a client or freight forwarder contacts us, appointments requested within a 72-hour time frame may conflict with other appointments already made or other events. This can be due to many factors such as seasonality, dock congestion, weather, etc.

Due to these variables, we cannot always guarantee same-week scheduling. River Source Logistics will not be held liable for any penalty fees assessed by carriers, freight forwarders, or other parties due to these variables. To avoid this possibility, please try and schedule your appointments at least 72 hours in advance.

Thank you in advance for your understanding and for your continued patronage.